Frequently asked questions
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What do I do if I want to cancel my home insurance policy after I have paid?
Can I cancel my policy through MyPolicy?
I'm moving house, what does my home insurance cover?
What is the subsidence excess?
Why can I not change my current policy?
What changes can I make to my policy online?
What if my email address has changed?
Am I covered for everything that can happen?
Will my policy renew automatically?
Do you insure listed buildings?