Frequently asked questions
Ask us a question:
Browse our FAQs within:
Login and Registration
What do I do if I want to cancel my home insurance policy after I have paid?
Can I cancel my policy through MyPolicy?
I'm moving house, what does my home insurance cover?
Will there be a charge for paying by debit card?
What if my valuable isn't listed?
What is buildings insurance?
I've paid off my mortgage. How do I let you know?
Can I make a claim online?
What does contents insurance cover?
Can I renew my policy online?